Lost and found commercials since the 1970s

Two weeks ago, KLM launched a viral video to promote their Lost and Found service. Here it is, ICYMI. But did you know that this is hardly a new concept? Here are three commercials from the 1970s and 1980s.

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Two weeks ago, KLM launched a promotional video for their Lost and Found service and their new “employee”: a beagle named Sherlock. Here it is, in case you missed it. The video went viral and was picked up by most media, including CNN which later admitted it got “pulled in by golden ideas”.

But did you know that this is not the first time an airline commercial shows employees going out of their way to return lost items to their owners? See for yourself: here are three commercials from the 1970s and 1980s. Continue reading “Lost and found commercials since the 1970s”

Meals on sun destination flights: an endangered species

Nowadays, the only way you can get a meal on a flight under 5 1/2 hours is either to upgrade to Club Class or Business Class, to buy on board… or to fly one of the few airlines that still offers free meals.

Are you surprised? Air Transat will stop serving free meals on flights from Canada to sun destinations (from June 1, 2014, on Economy Class from Canada to the Caribbean, Mexico and Latin America). That’s how the media announces it. The airline, however, refers to its “Enhanced Inflight services“, and claims that passengers will be able to “personalize” their meals with a new buy-on-board menu.

Personally, I’m not surprised. Continue reading “Meals on sun destination flights: an endangered species”

You are one click away from going to the wrong airport

Imagine what happens when a passenger lands at the wrong airport… even though the flight plan was followed and the pilot did nothing wrong. The cause? They booked (or were booked on) the wrong flight.

Puzzled passenger in font of a FIDS. Photo via Flickr by amateur_photo_bore.
Passenger looking at a FIDS. Photo by amateur_photo_bore via Flickr.

Recently, a recording was released, capturing the confusion and disbelief when air traffic control realized that Southwest Airlines flight 4013 had landed not at Branson Airport (BKG), but at much-smaller M. Graham Clark Downtown Airport (PLK) on January 12, 2014. The pilot proceeded visually towards what he thought was the right field. Fortunately, the plane stopped just short of running out of runway and no passengers were injured.

Now, imagine what happens when a passenger lands at the wrong airport… even though the flight plan was followed and the pilot did nothing wrong. The cause? They booked (or were booked on) the wrong flight. Continue reading “You are one click away from going to the wrong airport”

Sexist note on WestJet flight: is it still 1991 or what?

By now, you probably heard of a viral note a passenger left on a WestJet flight […]. My first thought was pretty much what the title says. I couldn’t believe that there are still people in the world who would avoid a female pilot. Like it happened in 1991.

By now, you may have heard of this viral note a passenger left on a WestJet flight from Calgary to Victoria, claiming that “the cockpit of an airliner is no place for a woman”.

My first thought was pretty much what the title says. I couldn’t believe that there are still people in the world who would avoid a female pilot.

Like it happened in 1991.

Continue reading “Sexist note on WestJet flight: is it still 1991 or what?”

United Airlines – Flyer Friendly

Yup, United has resurrected the “Fly the Friendly Skies” tagline, 2013 style, and built a whole ad campaign around the world “friendly”.

tvc-united-flyerfriendly


Yup, United has resurrected the “Fly the Friendly Skies” tagline, 2013 style, and built a whole ad campaign around the word “friendly”, giving a whole new meaning to it. Continue reading “United Airlines – Flyer Friendly”